This article explains all the procedures to register as a vendor on Jumia and start selling immediately.
E-commerce is the trending much in Nigeria today.
Most Nigerians (including me) now prefer to buy things directly from online shops rather than doing it the traditional way, where you have to go to the market undergo the stress walking around to select products, and may even end up standing in a queue to pay for what you bought.
When people choose to buy online from e-commerce like Jumia, they can quickly sort for products online, make their choices, and this product will be delivered at their doorstep.
The most amazing things with Jumia is that you pay on delivery. This means that if you are not OK with the product sent (if the product is not specification you ordered for) – you can simply reject it.
This post is explicitly targeted towards sellers, and small business owners; especially those that are into the importation business.
Jumia has over 4 million active users, and the figure is still growing. You can choose to advertise your goods to these 4 million Nigerians by merely selling on Jumia.
There is no doubt that Jumia is among the leading e-commerce store in Nigeria today.
As it stands now, Jumia is gradually becoming a household brand name; they are becoming very much popular within the country. Once you mention “Jumia,” almost everyone knows what you are talking.
Jumia offers an opportunity to create an online store on their website as vendors, and this is open for almost everyone who has something to sell with Jumia’s selling category.
The Jumia’s market place serves as a platform where vendors (sellers) can list their goods for sales with a price tag, then relax and let Jumia handles the rest for them.
At the of each month, you earn revenue from the sales made of your products.
Cool huh? Here is how to sell on Jumia.
How To Sell On Jumia
Becoming a vendor to start selling on Jumia is a six-step easy process.
If you think the six steps much, just know that Jumia handles five of the process – yours is only one, surprise?
Life is made much easy for vendors (sellers) they do not have to worry about customer support, keeping sites and domain online, delivery issues, and other stressful stuff that comes with selling goods online.
1. Sign Up
To sell your product on Jumia, or to become a vendor, you must first sign up here.
Once you have completed the registration process, you would have access the Jumia’s vendor area (the back-end of your store) where you can easily upload and manage the product you are selling on Jumia.
If managing your vendor’s platform will be difficult for you, then you for the free training course for new vendors, which is not mandatory.
There is a contact line provided for vendors, in case there is an urgent need for communication (07006000000).
2. Making Sales
Once your store is fully up and running, Jumia would perform their part by directing the right audience to your store. It’s as simple it is said.
You can also choose to promote your store through social media; it all depends on what you want.
Once done setting up your store, the next thing to do is wait patiently for your first order.
With the level of traffic in Jumia, your first order may be in minutes after you must have uploaded your products. It might also be longer than expected; it all depends on your product niche.
On your dashboard, you are allowed to control your product price and update products information and other vital details about your product.
3. Jumia Warehouse
This is the only part where an effort is needed by vendors. This one is done offline.
Once an order is received on your store, and Jumia verifies that you have the product, then you would immediately be notified by Jumia to deliver the product ordered to the nearest Jumia warehouse where it would then be shipped to your buyer.
You are expected to package and deliver your goods to Jumia warehouse within a stipulated time. In most cases, 24hours of receiving the order notification.
Delivery is the fourth stage of the process. Once your item arrives at Jumia’s warehouse, Jumia is in charge of handling the delivery to the buyer.
They would have to ship the goods to your customer’s shipping address.
5. Customer Care
Jumia will be in charge of everything that has to do with customer care service, not the vendor.
If there is a complaint about a product, the complaint goes to Jumia customer’s service, which they will then query the vendor the product was bought.
Jumia attends to the customer on behalf of the vendors and sorts out issues arising from the ordering process.